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ForumVT Discussion Board: TroubleshootingTreasure Hunt Technique

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Treasure Hunt Technique

#1 · June 1, 2024, 3:26 pm

Numerous VT technicians exhibit a detrimental tendency of employing the treasure hunt approach during troubleshooting, potentially resulting in expensive errors. Given the current high costs and limited availability of semiconductors in the market, this strategy carries substantial risks of causing damage to multiple components, extended downtime, and customer discontent.

Shakeel Ahmad and Jani have reacted to this post.

#2 · June 1, 2024, 3:37 pm

This is a fantastic piece of advice. Knowing the correct approach to troubleshooting may lead to finding the root cause most cost-effectively, otherwise, as you have rightly said, the trial and error approach may lead to wastage of money, time, and resources and eventually customer dissatisfaction and affecting the brand image. Systematic training, learning, and development always help in skills degradation and making the best delivery possible.

Thanks for sharing the insights.

Jani has reacted to this post.

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